Terms of use

Mixkeeper is a tool for reviewing mixes: studios organise clients, projects and songs, upload versions, share a link with the band and turn their comments into tasks that get approved. It also lets bands prepare links to share their music.

Mixkeeper is currently in closed beta: access is by invitation, it is free, and features may change, appear or disappear while we finish building it.

• To open a workspace you must be at least 18 and able to accept these terms. If you use it on behalf of a studio or business, you confirm you can accept them on its behalf.
• Give accurate details and keep them up to date. Each account is personal: do not share it.
• Look after your password. If you suspect someone has got into your account, change it and let us know.
• The owner of a workspace decides who else joins it and what they can do, and is responsible for what the people they invite do.

The songs, audio files, images, texts and comments you upload to Mixkeeper (your "content") belong to you or to whoever holds the rights. Producers and bands keep all rights in their music. Using Mixkeeper transfers none of them to us.

To provide the service we need a limited permission: you authorise us, free of charge and only while your content is on Mixkeeper, to store it, copy it to our systems and those of our providers, process it (for example, to compute the waveform or loudness) and play or show it to you and to the people you share it with. Nothing more.

We will not use your content for advertising, sell it, use it to train artificial intelligence models, or show it outside Mixkeeper without your express permission.

This permission ends when you delete the content or your account, with two caveats: items in the trash are kept for up to 30 days so you can restore them, and data may remain in short-lived backups until they roll over.

• That you have the right to upload and share the content you upload, or permission from whoever does (for example, the band whose mix you are working on).
• That, if you store other people's data in Mixkeeper (client names and emails, for example), you may lawfully do so under data protection law.
• That your content does not infringe third-party rights or the law.

You can share projects or songs with a private link. Whoever opens it can listen, comment and approve by typing just their name, without an account, and download if you allow it.

• Links have no password: anyone who has the link can open it. Only share it with the people you mean to, and turn it off when it is no longer needed.
• You are responsible for who you send your links to.
• If you are a guest, these terms also apply to your use of the link. Your comments are yours, but by posting them you allow the studio and the other people on the project to read them, use them to work on the mix and keep them in the project.

You may not use Mixkeeper to:

• Upload or share content that infringes copyright or other third-party rights, or that is unlawful.
• Harass, threaten or impersonate other people.
• Spread malware, send spam, or use the service as bulk file storage or distribution unrelated to reviewing music.
• Try to access other people's accounts, workspaces or data, get around plan limits, or test the service's security without our permission.
• Overload the service, scrape it, or resell it without an agreement with us.

If we receive a well-founded notice that content is unlawful or infringes rights, we may remove it or block access to it, and we will tell you.

When you store other people's personal data in your workspace (clients, band members, people who comment on your links), you are the controller of that data and we act as your processor under article 28 GDPR. Specifically, we commit to:

• Process that data only to provide the service and following your instructions, which are these terms and whatever you configure in the app.
• Keep it confidential, with access only for those who need it to provide the service.
• Apply appropriate security measures, as described in the Privacy policy.
• Use only the sub-processors listed in the Privacy policy. We will tell you before adding or replacing one that handles your content, so you can object and, if you disagree, leave the service.
• Help you answer those people's rights requests, and notify you without undue delay of any security breach affecting them.
• Delete the data when the service ends, unless the law requires us to keep it, giving you the chance to take it with you first.
• Give you the information needed to show that we meet these obligations.

During the beta, Mixkeeper is free. Each plan has limits (storage, for example) that you will see in the app.

When paid plans launch, they will be sold through Paddle.com Market Ltd, acting as merchant of record: Paddle will charge you, issue the invoice and handle taxes, renewals and refunds under its own purchase terms, which you will accept when paying. Before paying anything you will clearly see the price including taxes, the billing period, how to cancel and your right of withdrawal if you are a consumer.

Nobody will move from free to paid without expressly agreeing to it. If plans change, we will tell you in advance.

For as long as the beta lasts, we offer Mixkeeper "as is": we do our best to keep it working and to look after your files, but we do not guarantee it will always be available or error-free, and we may change or remove features.

Mixkeeper is not a backup system. Always keep your masters, stems and sessions somewhere else.

If we need to make a change that affects how you work, or to shut the service down, we will give you reasonable notice.

We are liable for damage we cause through wilful misconduct or gross negligence, and in any case for whatever the law does not allow us to exclude.

If you are a consumer, nothing in these terms limits your rights under Spain's Royal Legislative Decree 1/2007 (General Law for the Protection of Consumers and Users) or any other rules that protect you.

If you use {tradeName} as a professional (for example, as a studio), and except for wilful misconduct or gross negligence, we are not liable for indirect damage or loss of profit, and our total liability is limited to what you paid us in the 12 months before the event or, if the service was free, to €100.

We are not responsible for content uploaded by other users or for what the people who receive your links do.

• You can stop using Mixkeeper whenever you want and ask us to delete your account by writing to legal@mixkeeper.app. We will delete your account and content within 30 days at most.
• Before you leave, you can download your audio files and ask us for a copy of your data (comments, tasks, projects) in a structured format.
• We may suspend or close an account that seriously breaches these terms or the law, or where needed to protect the service or other people. Unless it is urgent or legally prevented, we will warn you first and give you the chance to download your content.
• If we shut Mixkeeper down, we will give you at least 30 days' notice so you can take your files and data with you.

We may update these terms, for example when paid plans launch. If the change is significant, we will give you at least 15 days' notice by email or in the app. If you disagree, you can leave the service before it takes effect.

These terms are governed by Spanish law. If you are a consumer, you may bring a claim before the courts of your place of residence and you keep the protection given by the rules of your country of residence. If you act as a professional, the parties submit to the courts of Valencia, Spain.

Before it gets that far, write to us: nearly everything gets sorted by talking.

The Spanish version of these terms prevails if there is any discrepancy between languages.